Helping you deliver COVID-19 vaccinations
The most effective way to manage, monitor and administer vaccinations in Australia and supporting the National Booking System
How it works
Discover VaccineConnect
VaccineConnect can be accessed via
Direct website
Provider website widget/link
Mobile app integrations
National Booking Platform
Create an account
Citizens will create an account and set up family profiles. These details will be used to determine their priority. They will then be able to allocate their preferred vaccine provider. Finally, they will receive a unique code that can be used to sign in when they attend the appointment.
Wait for availability
Based on a users priority, they will be required to wait until their provider has available stock.
Notified when available
Based on a users priority, they will be required to wait until their provider has available inventory.
Book an appointment
Once notified, citizens can log in to VaccineConnect and select an appropriate time for their appointment. They will receive a confirmation and then reminder notifications as their appointment gets closer.
Sign in on arrival
Upon arrival, the healthcare staff will scan the unique codes to verify the appointment and patient details.
Get vaccinated
Healthcare staff will then supply the vaccination and fill out the required form(s) online.
Details written to AIR
Finally, either the PMS or VaccineConnect will send this information to the Australian Immunisation Register, to be stored against the appropriate patient profile.
VaccineConnect can be configured with a number of different modules to ensure that all your vaccination management needs are met.
We support…
Australian Immunisation Register (AIR) integration -Including COVID-19 requirements
Medicare Integration - For payment claiming by service providers
Online Search and Appointment Booking - Enable people searching for vaccinations to book their appointments online. Practices utilising online appointments are listed in an online directory, making them searchable for anyone looking to book a vaccine appointment
Multi-Dose Bookings - Schedule multiple appointments with variable followup timing for vaccines that require multiple doses, such as COVID-19 or HPV
Inventory Management - Manage demand and appointment scheduling based on available vaccines in stock
Call Centre Support - Schedule or re-schedule appointments via your call centre
Online Booking Widgets - Booking buttons installed on your website, social media pages, blogs or direct communications enable patients to book vaccinations with few simple clicks
Patient Communication - Facilitate patient engagement through Email and SMS, including invitations to your existing patient lists, vaccination waitlists register, and appointment confirmation/reminder messages.
Contactless Mobile Check-In - Using either a QR code or GPS location, patients are able to self check-in using their mobile phones, freeing up the front desk
COVID-19 Screening - Simple yet sophisticated online tools allow practices to screen patients for potential COVID-19 symptoms during the booking process, enabling them to take extra precautions or block the booking if necessary
National Booking System support. - The “National Booking System” includes your practice appearing with our “Book Now” buttons on the HealthDirect National Health Services Directory website, together with some consumer eligibility tools as well as a call centre to assist consumers seeking a COVID vaccine who visit HealthDirect.
Need more information about VaccineConnect features and functionality?
VaccineConnect, powered by
VaccineConnect leverages over 10 years experience delivering solutions that have supported millions of flu vaccinations. Powered by GoBookings, the service is proven to meet the demands of community wide vaccinations, including the complex needs that come with the rollout of COVID-19 vaccines.